top of page
  • Facebook
  • Instagram
  • Twitter
  • YouTube
  • Pinterest

What Is the Refund Policy for Aeromexico Airlines Seat Upgrade Purchases?

  • Writer: myflightpolicy
    myflightpolicy
  • Nov 22
  • 5 min read

ree

Airlines offer a wide range of upgrade options today, and Aeromexico is no exception. Many travelers choose to enhance their flight experience through an Aeromexico Airlines Seat Upgrade, which includes upgrades to AM Plus, Premier cabins, or full premium services like an Aeromexico Airlines business class upgrade or Aeromexico Airlines first class upgrade.

But what happens if your travel plans change? Can you get a refund for a seat upgrade? How does the policy work, and what should passengers know before paying extra for a more comfortable seat?

This comprehensive guide answers all those questions and offers clarity on the refund policy for Aeromexico Airlines seat upgrade purchases, including how your Aeromexico Airlines seat selection plays a role.


Quick Overview: Aeromexico Airlines Seat Upgrade Refund Policy

Before diving deeper, here is a brief summary to set expectations:

  • Seat upgrades may or may not be refundable depending on the upgrade type.

  • Refund eligibility depends on fare rules, upgrade category, timing, and how you purchased the upgrade.

  • Aeromexico Airlines seat selection fees are typically non-refundable unless the airline makes changes.

  • Premium upgrades—like Aeromexico Airlines premium cabin upgrade—may sometimes be refunded under specific conditions.

  • Flight cancellations or involuntary changes often result in upgrade refunds.

Now let’s break everything down in detail.


Understanding Aeromexico Airlines Seat Upgrade Options

Before reviewing refund rules, it’s important to understand the types of upgrades Aeromexico offers:

✔ AM Plus Upgrade

Offers extra legroom, priority boarding, and faster disembarkation.

✔ Aeromexico Premier Upgrade

This is the airline’s premium cabin upgrade, similar to a regional business-class experience.

✔ Aeromexico Airlines premium cabin upgrade

A broader term for any upgrade into the Premier cabin or above.

✔ Aeromexico Airlines business class upgrade

Provides large seats, premium dining, lounge access, and priority airport services.

✔ Aeromexico Airlines first class upgrade

Available on select routes and aircraft, offering the airline’s highest level of comfort.

Different upgrade categories have different rules—especially when it comes to refunds.Travelers often contact My Flight Policy at +1-877-271-4004 for help managing refund requests or verifying seat upgrade rules.


Aeromexico Airlines Seat Upgrade Refund Policy Explained

So, what exactly are the refund rules? Here’s a detailed breakdown of what passengers can expect when they purchase a seat upgrade.


1. Are Aeromexico Seat Upgrades Refundable?

In most cases, Aeromexico Airlines Seat Upgrade purchases are non-refundable, especially if purchased as:

  • Add-on services

  • Promotional upgrades

  • Last-minute airport upgrades

  • Discounted upgrade offers

However, there are specific exceptions, which we’ll explore below.


2. Exceptions: When Upgrades Are Refundable

Aeromexico does offer refunds for upgrade purchases under certain circumstances:

✔ Flight Cancellations by Aeromexico

If Aeromexico cancels your flight or changes aircraft types, the airline typically refunds:

  • Seat upgrade fees

  • Aeromexico Airlines seat selection fees

  • Any premium cabin surcharges

✔ Downgrading Your Cabin Due to Operational Issues

If you purchased an Aeromexico Airlines business class upgrade but are involuntarily moved to economy because:

  • The aircraft was swapped

  • The premium cabin is oversold

  • Technical or operational problems occur

You are entitled to a full refund of your upgrade payment.

✔ Travel Disruptions

If your flight is delayed or disrupted in a way that prevents you from using your upgraded seat, the airline typically processes refunds.

✔ Duplicate Charges or System Errors

If the system incorrectly charges you twice for an upgrade, Aeromexico will reverse one charge.


3. Refunds for Aeromexico Airlines Seat Selection

The Aeromexico Airlines seat selection fee is usually non-refundable, but passengers may receive refunds if:

  • Aeromexico reassigns your seat due to operational issues

  • You were moved to a lower cabin despite paying for a better seat

  • Your flight is cancelled

Seat selection fees are typically refunded automatically but may require a request.


4. Refund Rules for Different Upgrade Types


AM Plus Upgrades

AM Plus fees are generally non-refundable, unless the airline initiates a change that prevents you from sitting in AM Plus.

Aeromexico Airlines premium cabin upgrade

Refundable only when the airline fails to provide the upgraded product.

Aeromexico Airlines business class upgrade

You may qualify for:

  • Full refund if downgraded

  • Refund if flight is cancelled

  • Refund if moved to another seat category involuntarily

Aeromexico Airlines first class upgrade

Like business class upgrades, refunds are issued when the purchased service cannot be provided.


How Upgrade Refunds Are Processed

Once Aeromexico approves the refund, it typically follows this schedule:

  • Credit card refunds: 7–14 business days

  • Bank transfers: Up to 21 days

  • Travel vouchers: Often issued within 72 hours

  • Agency bookings: Must be refunded through the issuing travel agency

If you upgraded using miles, those miles are usually returned within 72–96 hours.


Does Canceling Your Ticket Trigger an Upgrade Refund?

This is where many passengers get confused.

1. Voluntary cancellations usually do NOT qualify

If you cancel your ticket for personal reasons, upgrade fees are normally not refunded—regardless of cabin type.

2. Refundable fare tickets may vary

If your main fare was refundable, the upgrade fee is still typically treated as a non-refundable service.

3. Exceptions apply for premium cabins

Sometimes, Aeromexico Airlines first class upgrade purchases receive partial refunds if refundable fare types were purchased, but this varies by route and fare rules.


Can You Transfer Your Upgrade to a New Flight?

In most cases, upgrade purchases are tied to a specific flight and cannot be transferred.

However, if Aeromexico rebooks you due to a cancellation or schedule change, your upgrade might:

  • Transfer to the new flight automatically

  • Be refunded if no equivalent upgrade is available


Tips to Avoid Losing Your Upgrade Investment

✔ Book refundable fares when possible

If you value flexibility, pairing a refundable ticket with a premium upgrade is ideal.

✔ Upgrade closer to your travel date

This reduces the likelihood you’ll need to cancel and lose the fee.

✔ Monitor aircraft changes

These can impact your premium seat and may make you eligible for refunds.

✔ Keep all receipts and booking confirmations

You may need to prove upgrade purchases for refunds.


How Aeromexico Airlines Seat Selection Affects Refunds

Seat selection and upgrade purchases are processed differently.Remember:

  • Seat selection fees are non-refundable unless Aeromexico moves you.

  • Upgrades may be refundable depending on the situation.

  • Premium cabin upgrades often include free seat selection.

Choosing your seat early through Aeromexico Airlines seat selection also increases comfort—even if an upgrade is not available.


What If Aeromexico Changes Your Seat?

If Aeromexico reassigns your seat without your permission and you lose:

  • Legroom

  • AM Plus seating

  • Premium cabin perks

You may qualify for a full or partial refund, depending on the service lost.


Is an Aeromexico Airlines Seat Upgrade Worth the Cost?

Most travelers say yes, especially for longer flights or business trips.Upgrading gives you:

  • More space

  • Faster airport processing

  • Better dining

  • Enhanced service

  • Priority boarding

But being aware of the refund policy helps you make more informed decisions.


Conclusion: Understanding Aeromexico’s Seat Upgrade Refund Rules

Aeromexico offers a high-quality upgrade experience through its Aeromexico Airlines Seat Upgrade options, including premium, business, and first-class upgrades. But refunds for these upgrades depend entirely on the situation.

To summarize:

  • Most seat upgrades are non-refundable unless Aeromexico initiates the change.

  • Premium cabin upgrades may be refunded if you are downgraded or the airline cancels your flight.

  • Aeromexico Airlines seat selection fees may be refunded if the airline moves you.

  • Refunds depend on operational changes, flight cancellations, or involuntary seat moves.

Understanding these rules helps you make smarter purchasing decisions and avoid losing money on services you can’t use.

If you need help requesting a refund, checking upgrade eligibility, or managing your booking, contact My Flight Policy at +1-877-271-4004 for expert assistance.

 
 
 

Comments


bottom of page